MTC26 Speaker

Director of Value Creation & Enablement, Microlise

Richard has built his career leading commercial, customer and go to market teams within technology businesses, with a strong focus on helping organisations turn products and services into clear, measurable customer value. At Microlise, he leads the Value Creation & Enablement team, bringing together product marketing, pre sales and customer value to strengthen how solutions are shaped, positioned and delivered across the business.

He is passionate about making sure customer conversations go beyond features and functions, focusing instead on the outcomes that matter the most. Richard works across teams to bring greater clarity, alignment and purpose to the customer journey, helping the business create stronger propositions and more meaningful long-term relationships.